Responsible Gaming at okbe
Gambling is entertainment — and at okbe, we are committed to keeping it that way. Our responsible gaming programme gives every player the tools, information and support they need to stay in control. From deposit limits and time-out features to self-exclusion and direct access to specialist support, okbe puts player wellbeing first.
How okbe Protects Every Player
We have built responsible gaming into every layer of the okbe platform — not as an afterthought, but as a core part of how we operate for players across Dhaka, Chittagong, Sylhet and all of Bangladesh.
Every player registering on okbe must pass a mandatory identity and age verification process. We use document-based KYC checks to confirm that no one under the age of 21 can access real-money games. This is non-negotiable and applies to all players in Bangladesh without exception.
You can set a daily, weekly or monthly deposit limit directly from your account settings. Once a limit is in place, it cannot be increased for a minimum of 7 days — giving you a genuine cooling-off period before raising your spending ceiling. Limits can be lowered instantly at any time.
Time can pass quickly when you are engaged in a game. okbe allows you to set session duration reminders so the platform notifies you when you have been playing for a set period. This simple tool helps you maintain awareness of how long you have been gambling and take regular breaks.
If you need a short break from gambling, the time-out feature lets you temporarily suspend your okbe account for a period of 24 hours, 7 days, or 30 days. During a time-out, you will be unable to log in or place any bets. Promotional communications are also paused for the duration.
For players who feel that gambling has become a serious problem, okbe offers a self-exclusion option that closes your account for a minimum period of 6 months, up to a permanent ban. Self-exclusion is immediate, cannot be reversed during the chosen period, and is the most powerful tool available to protect yourself.
Beyond deposit limits, okbe allows you to set a maximum loss limit per day, week or month. If your net losses reach the limit you have chosen, betting is automatically suspended for the remainder of that period. This gives you a financial safety net and helps prevent chasing losses — a key warning sign of problem gambling.
How to Activate Responsible Gaming Tools
Accessing your responsible gaming controls on okbe is straightforward. Follow these steps to set limits, take a break, or initiate self-exclusion at any time.
Visit okbe.onl and sign in with your registered username and password. Ensure you are accessing the platform on a secure, private device and connection.
Click on your account icon or username in the top-right area of the platform to access your personal account dashboard. Select "Responsible Gaming" from the account menu.
Select from deposit limits, loss limits, session reminders, time-out, or self-exclusion. Each tool has a clear description and a straightforward setup process with no hidden steps.
Enter the limit amount or duration that works for you and confirm your selection. Limit reductions and time-outs take effect immediately. Limit increases require a minimum 7-day waiting period.
If you cannot find the tools in your account settings or need assistance activating self-exclusion urgently, contact the okbe support team directly at [email protected]. Our team is available 24/7 and will action your request without delay.
Self-Assessment: Is Gambling Affecting You?
Honest self-reflection is the first step toward staying in control. Review the questions below. If you answer "yes" to two or more, we strongly encourage you to activate a time-out or speak to our support team.
Problem gambling affects many people across Bangladesh and around the world. Recognising the signs early is a sign of strength, not weakness. okbe's support team and responsible gaming tools are here to help you take back control at any stage.
Do you find yourself spending more money on gambling than you originally intended, even after deciding to stop or cut back?
Have you ever borrowed money, sold possessions, or used money set aside for essential expenses (rent, food, bills) in order to fund gambling?
Do you chase losses — that is, continue gambling after losing in order to try to win back what you have lost?
Has gambling caused arguments, tension or distress in your relationships with family members or close friends?
Do you feel anxious, irritable or restless when you are not able to gamble, or when you try to reduce or stop gambling?
Have you tried to hide the extent of your gambling from people close to you, or felt guilty or ashamed about how much you gamble?
Is gambling interfering with your work, studies, daily responsibilities, or other activities that were previously important to you?
Do you find yourself thinking about gambling frequently — planning your next session, reliving past wins or losses, or fantasising about a big win?
Your Full Suite of Safety Controls
Every okbe player has access to the following tools from the moment their account is created. No special request is required — they are built into your account dashboard.
Cap how much you can deposit into your okbe wallet over a daily, weekly or monthly period. Reductions apply immediately; increases require a 7-day cooling-off period. Amounts are set in Bangladeshi Taka (৳).
Define the maximum net loss you are comfortable with per day, week or month. Once reached, all betting activity is automatically suspended until the next period begins or you lower the limit further.
Set a maximum session duration. When your chosen time is reached, okbe will display a prominent reminder and, if you have set a hard session limit, will log you out automatically until the next day.
Request account closure for 6 months, 1 year, 5 years, or permanently. Self-exclusion is actioned within 24 hours of your request. Any pending withdrawals will be processed; remaining balances are returned to your registered payment method.
Keeping Minors Safe from Gambling
okbe operates a strict 21+ policy. No person under the age of 21 is permitted to register, deposit, or participate in any real-money activity on the platform. Age verification is mandatory for all new accounts and is repeated if we have any reason to suspect that a player may not meet the age requirement.
If you share a device or computer with younger family members, we strongly recommend taking the following precautions to prevent access to the okbe platform:
- Always log out of your okbe account after each session and do not save your password on shared devices.
- Use a secure, unique password that younger household members cannot guess.
- Enable device-level parental controls or web filtering software to block gambling-related websites.
- Never share your account credentials with any other person, including family members.
- Contact okbe support immediately if you suspect that a minor has accessed your account.
Every okbe account requires identity verification before withdrawals are processed. Documents accepted include the Bangladesh National ID (NID), passport, and driving licence. Date of birth is verified against all submitted documents.
We recommend using parental control software to restrict access to gambling websites on shared devices. Tools such as Net Nanny, Kaspersky Safe Kids, or built-in mobile device parental controls can help block access for minors.
If you believe a person under 21 has registered or is using an okbe account, please report this to [email protected] immediately. We will investigate and take appropriate action, including permanent account closure and forfeiture of any balance.
Support Is Always Available
You do not have to deal with gambling-related concerns alone. The okbe support team is available around the clock, and our responsible gaming tools can be activated at any time — even outside business hours.
okbe's Responsible Gaming Commitment
okbe is committed to providing a safe, fair and transparent gaming environment for all players in Bangladesh. We believe that gambling, when approached responsibly, is a legitimate form of entertainment. Our role is to provide world-class games and betting markets while ensuring that the tools and information needed to stay in control are always available to every player.
We train our customer support team to recognise the signs of problem gambling and to respond with empathy and without judgment. Any support agent who identifies indicators of harmful gambling behaviour — such as rapidly escalating deposits, repeated requests to lift self-imposed limits, or distressed communications — is empowered to proactively offer responsible gaming resources and, where necessary, to escalate to our dedicated responsible gaming team.
okbe does not advertise to vulnerable individuals, does not target players who are on self-exclusion or time-out, and does not use promotional tactics designed to encourage players to chase losses or extend sessions beyond their intended limits. Our bonus and promotion terms are written clearly in English and are designed to enhance entertainment, not to trap players in unfair wagering requirements.
We review our responsible gaming policies regularly to ensure they remain effective and aligned with best practices in player protection. Players who have questions about any aspect of our responsible gaming programme, or who wish to provide feedback, are encouraged to contact us at [email protected]. Your safety and wellbeing are our priority — always.
Play Smart. Stay in Control.
Gambling is most enjoyable when it stays within healthy limits. Use okbe's responsible gaming tools to set your boundaries, then enjoy everything the platform has to offer — from cricket betting to live casino games and slots.
21+ only. Gambling involves financial risk. Please gamble responsibly. If gambling is affecting your life, contact [email protected] immediately.